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Introduction of Ecommerce course |careerinspire.net

Introduction of Ecommerce course

E-commerce (Electronic Commerce) involves purchasing and selling goods or services over the internet. It covers the complete online transaction process, including marketing, sales, delivery, and after-sales service.

History:

Early Days: In the 1960s, Electronic Data Interchange (EDI) enabled businesses to perform digital transactions.

1990s: The internet’s public accessibility sparked a surge in e-commerce. Amazon.com emerged in 1994, followed by eBay in 1995.

2000s: As internet speed and usage surged, e-commerce unlocked new possibilities for consumers.

Present Day: In contemporary times, mobile e-commerce (m-commerce) and social media platforms have significantly broadened the scope of e-commerce.

Growth of E-Commerce:

Global Scale: By 2023, worldwide e-commerce sales were projected to hit around $6 trillion.

Mobile E-Commerce: Shopping through mobile devices continues to grow.

Social Commerce: Platforms such as Facebook, Instagram, and Tik Tok have transformed into dynamic e-commerce hubs.

What to Do in E-Commerce:

Select a Trusted Platform: Consider options like Shopify, Woo Commerce, Magento, and more

Prioritize SEO: Maximize your website’s visibility to attract a larger audience.

Deliver an Outstanding User Experience: Optimize navigation, enhance loading speed, and ensure the website is mobile-friendly.

Security: Safeguard customer information.

Customer Support: Deliver exceptional customer care.

What Not to Do in E-Commerce:

High-Quality Standards: Steer clear of offering inferior products.

Fraud and Deception: Uphold customer trust

Non-Responsive Website: Make sure your website functions seamlessly across all devices.

E-Commerce Course Content

**Online Courses:**

1. **Introduction:**

E-commerce Overview

The Evolution of the Internet and the Growth of E-Commerce

Fundamentals:

Various E-commerce Models: B2B, B2C, C2C, and More

Selecting an E-commerce Platform

Technical Skills:

Website Design and Development

Configuring payment gateways

Marketing:

   Digital marketing

   SEO, SEM, SMM

Security Measures:

   Cybersecurity

   Data privacy

Customer Service:

   Customer Support and Service

The Significance of Customer Feedback

Regular Classes:

**Classroom:**

   Interactive lectures

Interactive Workshops

Lab:

   Hands-on Project Work

Creating an Online Store

Field Trips:

Visits to Thriving E-Commerce Enterprises

   Consultations with Industry Specialists

Key Points:

Consistent Updates: Keep up-to-date with the latest e-commerce trends.

Networking: Forge relationships with fellow entrepreneurs and industry professionals.

Ongoing Education: Continuously acquire new skills and methods.

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